Sobre a Ponto de Contato

Na Ponto de Contato, oferecemos soluções em teleatendimento humanizado e eficiente, abrangendo SAC, vendas, retenção, cobrança e suporte multicanal para elevar a qualidade do seu atendimento.

A person with a cheerful smile is seated at a desk in an office setting. They are wearing a sleeveless teal top and have earrings. In the background, there are office items like a computer monitor, papers, and blurred objects.
A person with a cheerful smile is seated at a desk in an office setting. They are wearing a sleeveless teal top and have earrings. In the background, there are office items like a computer monitor, papers, and blurred objects.
Atendimento excepcional e humanizado.

Cliente Satisfeito

"

Atendimento Eficiente

Soluções em teleatendimento humanizado para SAC, vendas e suporte.

A woman stands in a brightly lit room pointing at a smartphone she is holding. She is smiling and dressed in a white blouse. Behind her, there are shelves filled with brown cardboard boxes and a few green plants, suggesting a setting related to home or office work, possibly e-commerce or small business.
A woman stands in a brightly lit room pointing at a smartphone she is holding. She is smiling and dressed in a white blouse. Behind her, there are shelves filled with brown cardboard boxes and a few green plants, suggesting a setting related to home or office work, possibly e-commerce or small business.
Suporte Multicanal

Oferecemos suporte multicanal para atender suas necessidades de cobrança, retenção e vendas, garantindo um atendimento humanizado e eficiente que eleva a experiência do cliente.

A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.
A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.
Vendas Eficazes

Nossas soluções em vendas são projetadas para maximizar resultados, proporcionando um atendimento personalizado e eficiente que fideliza clientes e aumenta a retenção no seu negócio.

A Ponto de Contato transformou nosso atendimento! O suporte multicanal é eficiente e humanizado, elevando a experiência do cliente a um novo patamar.

João Silva

A group of women dressed in military uniforms are operating a vintage telephone switchboard. They are wearing headsets and are focused on connecting calls. The setting appears to be a busy communication center, with rows of desks and lighting fixtures overhead.
A group of women dressed in military uniforms are operating a vintage telephone switchboard. They are wearing headsets and are focused on connecting calls. The setting appears to be a busy communication center, with rows of desks and lighting fixtures overhead.

★★★★★